What are your training needs?
December 21, 2008 by admin
Your staff arrive with all sorts of backgrounds and experience, and with varying degrees of expertise in different areas. So it can often be difficult to know who is best suited to the tasks their role requires them to complete. And, at the same time, training budgets are under pressure – so there’s no point in wasting funds on unnecessary courses.
That’s where TSL’s Training Needs Analysis (TNA) service comes into play. This free, impartial service will review your team’s current competences, and identify those areas and personnel in your business where training is needed, or learning and development plans are required. The TSL consultant will research competences across a pre-agreed range of skills, from basic computer skills through customer service to higher level software and processes.
Armed with this information, your own team can identify those courses and staff most beneficial to improve overall competences and performance. TSL’s report ensures line managers can then target their training spend to deliver the most cost-effective results possible, in the shortest timescale.