Enterprise Courses
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Communication skillsHelp your staff improve their communications between one another, between teams, and with customers and business partners. |
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Customer serviceAn understanding of the importance of consistent communication with customers, in order to maximise business opportunities over the long term; from best practice in phone answering, to how to handle complaints. |
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IT skillsA computer can be a highly effective tool in the right hands, but staff often arrive with different levels of competence. Our training covers commonly used programs, including Windows and the Microsoft Office suite, plus widely employed CRM, data management and accounting software. |
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Leadership developmentPromote a promising team member, and you may then discover their weaknesses. This course will build vital leadership skills. |
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Motivational speakingThis vital skill works on many levels, helping team leaders and branch managers get the best out of their staff, and assisting senior managers in generating superior performance from the team. |
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On-Line learningAn increasing area of highly efficient training delivery. We can utilise this for certain courses, and train your team in its effective use. |
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Sales clinics or workshopsThe difference between your best and worst sales person can be down to many other factors than simply your bonus structure, or their laziness. Training and interactive workshops help develop skills that can transform performance – delivering an immediate payback. |
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Team developmentEffective teams rarely just happen. They need designing and nurturing, to ensure members understand how they are different from others, and how their interaction can create genuine synergies. |
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Work place wellnessResearch has proven that healthier and happier workers are more productive. An understanding of the factors that affect wellness in the work place will ensure problem areas are identified and dealt with, or eliminated altogether, reducing absenteeism and providing greater staff commitment. |
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Health & SafetyManaging risk in the workplace is all about understanding it, and empowering your team to handle it effectively. Our training will put health & safety myths in perspective, and build a framework staff can use to ensure they work safely and with minimum risk |